nitram38
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| posted on 20/8/09 at 10:59 AM |
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OT- Paypal Q? Re:postage
I sold an R1 baffle plate to a guy in Sweden and sent it to his address provided by paypal.
He says it didn't arrive.
I said I would send another and he resent me his address which was different to the paypal one provided.
He said "Yes that is my old adress, both the old and my new adress was on paypal, dont now why, have now chenged it so only the right adress is
there"
He is b*llsh*tting right? You can only have one postal address listed.
I have told him to check at his old address or wait until it is returned to me as it was not my fault.
How do I stand?
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chrism
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| posted on 20/8/09 at 11:04 AM |
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You can have multiple delivery addresses in Paypal, and then set a default one, from the list.
I have 2 setup one for my house and another for my parents if something is coming by courier and needs signing for when Im at work.
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nitram38
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| posted on 20/8/09 at 11:06 AM |
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OK, but he still gave me the wrong address. I have a copy of the postage page saved if there are any arguements.
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r1_pete
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| posted on 20/8/09 at 11:07 AM |
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You can have an alternate address, but he was not using it correctly, should have messaged you to confirm which address to use....
from paypal
Alternate address - You've indicated that deliveries can be sent to this address.
Home confirmed address - We've confirmed delivery to this address and it's a valid delivery address.
Its his fault, I'd do nothing till I get the part back, then charge him a re-handling fee!!
[Edited on 20/8/09 by r1_pete]
[Edited on 20/8/09 by r1_pete]
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minitici
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| posted on 20/8/09 at 11:14 AM |
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Did you send by trackable (& insured) means?
If so has it been signed for?
If not delivered you can claim against the carriers and refund the buyer.
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cd.thomson
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| posted on 20/8/09 at 11:17 AM |
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i was on the other end of this exact situation. Of course its not your responsibility! On paying for things all the delivery details will have been
available to him.
Be gentle with him, but you dont owe him anything
Craig
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nitram38
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| posted on 20/8/09 at 11:24 AM |
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I am sympathetic, but I cannot just give him anothe £30 plus p & p plate. Also the post office will not refund for incorrectly addressed items.
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Blackcab
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| posted on 20/8/09 at 11:31 AM |
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Its his own fault then, dont feel bad - you posted it to the address given .. what else can you do !
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nitram38
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| posted on 21/8/09 at 01:35 PM |
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Well the update is that he is being reasonable and accepts that it is his fault and he is prepared to wait to see if it comes back to me. Also he
suggested he pays return postage.
Not all ebayers are kn*bheads when they make a mistake! 
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cd.thomson
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| posted on 21/8/09 at 02:51 PM |
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indeed, i drove the 30 miles to my old house to let the new inhabitants know I'd made the cock up!
Craig
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