eccsmk
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 posted on 24/6/10 at 03:45 PM |
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selling a house
is possibly the most streesful thing for a family to go through
we had our offer accepted on a house in march and accepted an offer on our house around the same time
the people buying ours went with countrywide conveyancing services
now every search and all paperwork was supposed to be completed last month
but there solicitor has made every excuse possible
oh the paperwork hasnt arived
so it was sent over again
2 weeks later we haven't got a survey done (after 2 survey's and 4 lost of dissappearing paperwork)
now today we recieved a call today saying the people buying our place are pulling out
because their solicitor hasnt got any info on the survey 
these
are the people who haven't got a clue what they are doing
so is there anywhere a complaint can be put in
obviously not directly to them as they would loose the email/letter and forget the phonecall had ever happened
sorry for rambling on im just a little bit annoyed
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nick205
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| posted on 24/6/10 at 03:49 PM |
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legal ombudsman?
The 2 times I've bought/sold I've had poor experiences with the conveyancers. Both times I resorted to turning up on spec to ensure
things were moving along.
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Mal
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| posted on 24/6/10 at 03:57 PM |
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If the call saying your buyers were pulling out did not come directly from them, get in direct contact and explain the problems.
Try to save the sale by suggesting each using a different solicitor, but from the same practise to speed up communication.
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Agriv8
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| posted on 24/6/10 at 04:02 PM |
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i would be kicking off with
having a pop at parent company
details here
http://www.countrywide.co.uk/contact/
regards
Agriv8
Taller than your average Guy !
Management is like a tree of monkeys. - Those at the top look down and see a tree full of smiling faces. BUT Those at the bottom look up and see a
tree full of a*seholes .............
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BenB
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| posted on 24/6/10 at 04:03 PM |
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Cheap conveyancing is a false economy but people go for it all the time. We bought / sold recently and went with the cheapest solicitors in the world.
They were rubbish. We had to chase them up 2-3 times about every little bit of the whole process...... Next time I'll know.....
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jossey
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| posted on 24/6/10 at 04:06 PM |
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my advise is to always use a company close enough to your house or work so you can go in.
i know this dont help here. but i had so many issues with solicitors till i went with one near work and if i had issues i popped in and chased
everything through.
6 house sales in 7 years and only 1 went wrong (the first)
good luck sorting stuff out.
sorry this dont help but its my 2 penneth worth.
dave j
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eccsmk
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| posted on 24/6/10 at 04:31 PM |
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thanks for the advice folks appreciate it 
also to add
the people buying this place are from just down the road and bairstow eves sorted everything for them
we have suggested they use the same people we have as all our paperwork was completed in about 2 weeks other than waiting for a few replies from
different places
and our solicitor has been chasing theirs again and has shown us a log of everything thats been sent plus the date it was posted
realy our solicitor couldn't have been better
ill see what happens and keep this thread updated
thanks again
martin
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Liam
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| posted on 24/6/10 at 04:54 PM |
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Good luck - i hope you can recover the sale.
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russbost
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| posted on 24/6/10 at 05:42 PM |
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Bairstows should have been keeping on top of this for you - I would have a strong suspicion that the buyers may have been dragging their feet - may
have put bids in on 2 or more properties! But if you knoe them & can talk to them it should be easily sorted if they are genuine - they would have
to use a different solicitor at your solicitors firm, but always much quicker if all done "in house" as it were.
Best of luck!
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ravingfool
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| posted on 24/6/10 at 05:45 PM |
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Not a lot you can do, I'd be on the phone to the agents to get them to speak to the buyers and make sure the buyers understand fully where the
problem lies.
Any real solicitor should be able to manage a conveyance with minimal fuss and provide good service. I'm pleased to hear that you're
happy with your solicitor.
Its also well worth telling people how bad your experience has been on the other end from CPL. They are terrible but a lot of people are pressured
into using them by estate agents which are affiliated to Countrywide.
I've dealt with CPL a lot and they're a real pain (notwithstanding that there are some knowledgeable and dedicated staff there, sadly you
have to start complaining before you can get hold of any of these). fortunately all the estate agents in my area know full well that CPL are a shower
and are pretty useful in chasing them to ensure we get what we need.
If I was acting for you I would have complained a lot sooner, its the only way to get a solicitor to deal with the case rather than a monkey in front
of the screen.
When you're looking for solicitors don't just consider the price, consider who will be doing the work, is it delegated to unqualified
staff, are there reams of 'assistants' and 'secretaries' dealing with cases? Then again, you don't want to pay over the
odds and it is easy to find solicitors which might be very good but also charge more than they might really need to.
Best advice is obviously to go on personal recommendations.
Ah, forgot to mention that Bairstow are one of these agents that is either owned by CPL or tied in some how so maybe they are not going to be much
help telling the buyer that CPL are useless. You need to build some form of relationship with the buyers to make sure you can contact each other
outside of the solicitors and agents.
Also the idea of using the same solicitors isn't generally possible because of the conflict of interest. Some firms will do this if you use a
solicitor in different offices or if you are both longstanding clients. Ultimately though this shouldn't be necessary and would generally not
be encouraged.
[Edited on 24/6/10 by ravingfool]
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James
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 posted on 24/6/10 at 06:23 PM |
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I can not believe...
that people on this site are giving money away to conveyancers.
DIY'ers to a one and you're throwing a fortune!
Buy this book:
http://www.amazon.co.uk/Conveyancing-Fraud-Michael-Joseph/dp/0950502340
Written by an ex-conveyancing solicitor it tells you how to do it all yourself. Safely, cheaply and more importantly... competently!
My Dad's bought or sold 7 or 8 properties with the help of this book. We then did the conveyancing together on my place.
I did the searches myself too by doing research, talking to the council etc. etc.
Buy the book, save money!
Cheers,
James
------------------------------------------------------------------------------------------------------------
"The fight is won or lost far away from witnesses, behind the lines, in the gym and out there on the road, long before I dance under those lights."
- Muhammad Ali
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stevegough
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| posted on 24/6/10 at 08:57 PM |
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quote:
Originally posted by James
that people on this site are giving money away to conveyancers.
DIY'ers to a one and you're throwing a fortune!
Buy this book:
http://www.amazon.co.uk/Conveyancing-Fraud-Michael-Joseph/dp/0950502340
Written by an ex-conveyancing solicitor it tells you how to do it all yourself. Safely, cheaply and more importantly... competently!
My Dad's bought or sold 7 or 8 properties with the help of this book. We then did the conveyancing together on my place.
I did the searches myself too by doing research, talking to the council etc. etc.
Buy the book, save money!
Cheers,
James
Can't buy the book - they're out of stock. Stock has probably been bought up by conveyancers reading this thread....
Luego Locost C20XE.
Build start: October 6th 2008.
IVA passed Jan 28th 2011.
First drive Feb 10th 2011.
First show: Stoneleigh 1st/2nd May 2011.
'Used up' first engine may 3rd 2011!
Back on the road with 2nd engine may 24th
First PASA mad drive 26/7/11
Sold to Mike in Methyr Tydvil 19/03/14
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eccsmk
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| posted on 25/6/10 at 05:48 PM |
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a little update
their solicitor has been blaming us (our solicitor) for not have the info ready for them
so we sent off a detailed list of every call
every letter sent and recieved to the buyer of our house and their solicitor
our estate agent,solicitor and us recieved an opology late this afternoon
so looks like things are back under way again 
i'd also like to thank all the people who have replied to this thread with information
appreciate it very much
thank you
martin
[Edited on 25/6/10 by eccsmk]
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