slimtater
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| posted on 23/4/09 at 12:15 PM |
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Stone guards - unhappy or being picky?
I have just received the stone guards that I ordered from a well known (but shall remain nameless at this stage) kit car part supplier.
Can't say I am happy with the quality and one particular area on both:
 
guard 1
 
guard 2
 
guard 3
I emailed and this is the reply I received:
this is as good as the plasma can cut these,we have never had a return yet and have sold over 5000 of these in exactly this condition usually when
you fix these you put a tadpole beeding all around (an sva/iva requirement) so this would not be seen but if no good to you if you send them back we
will issue full refund
Now am I being a bit picky here and not entering in to the locost spirit or do I have reason to be unhappy?
http://www.picturetrail.com/sfx/album/view/19919222
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BenB
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| posted on 23/4/09 at 12:17 PM |
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I wouldn't be overly happy (especially if I wasn't planning on using tadpole trim) but I'd be reasonably okay after being offered a
full refund....
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chrsgrain
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| posted on 23/4/09 at 12:18 PM |
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I agree not good enough, but to be fair they have offered you a full refund - can't say fairer than that. I'd be happy with the customer
service, but aim to get a different product....
Chris
Spoing! - the sound of an irony meter breaking...
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cd.thomson
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| posted on 23/4/09 at 12:18 PM |
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id say its clearly a fabrication error, but they've offered a full refund (albeit after trying to defend themselves, which isnt outrageous). So
what more is there to be said?
Craig
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chris_smith
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| posted on 23/4/09 at 12:19 PM |
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you have u2u
The secret of success is to know something nobody else knows."
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stevem2727
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| posted on 23/4/09 at 12:23 PM |
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I bought some last week on ebay,really pleased and good value i thought.try ebay item 200243169476.good luck
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BenB
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| posted on 23/4/09 at 12:24 PM |
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Presumably they've cut round the piece with the plasma torch and when they've gone back to where they started it's eroded the
workpiece.....
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ReMan
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| posted on 23/4/09 at 12:25 PM |
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Are they from lolololocost kit parts direct?
From what I have seen of their parts and cars, the finish is very much down to the end user to bring them up to to your standards
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Pdlewis
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| posted on 23/4/09 at 12:26 PM |
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look like classic parts from robin hood to me (from many bad experiences)
Build Photo Album
Updated 05/02/2009
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Jimbob
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| posted on 23/4/09 at 12:31 PM |
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Surely if they hav sold over 5000 then they should be getting them laser cut with a 'roll on roll' off cut to eradicate this?
I would not dream of selling them like that unless specifically stating they are over size to trim to suit or similar
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02GF74
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| posted on 23/4/09 at 12:32 PM |
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looks like they were cut by a blindman waing a plasma torch around.
if it were me, I'd want a refund and make my own from aluminium sheet.
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slimtater
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| posted on 23/4/09 at 12:40 PM |
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Amazing that a company could be identified by its work?
I am not complaining about the customer service - albeit after waiting two weeks for an in stock product that was paid for instantly, even that
isn't 100%. Its just the hassle of packaging the item up and taking a trip to the post office etc to send them back.
Would I then go elsewhere and get the same poor quality? From the replies, I probably wouldn't get the same poor quality elsewhere - thanks for
the advice.
[Edited on 23/4/09 by slimtater]
http://www.picturetrail.com/sfx/album/view/19919222
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UncleFista
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| posted on 23/4/09 at 12:45 PM |
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I've had 2 pairs of these from lolocost.
"For the price" they're fine after some fettling, but, if you don't want to have to mess around, pay the extra from someone
else.
As for me, I'm happy with 'em, locost all the way 
Tony Bond / UncleFista
Love is like a snowmobile, speeding across the frozen tundra.
Which suddenly flips, pinning you underneath.
At night the ice-weasels come...
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slimtater
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| posted on 23/4/09 at 12:54 PM |
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quote:
Originally posted by UncleFista
I've had 2 pairs of these from lolocost.
"For the price" they're fine after some fettling, but, if you don't want to have to mess around, pay the extra from someone
else.
As for me, I'm happy with 'em, locost all the way
What kind of fettling? They are razor sharp along all the edges which needs smoothing and won't be a problem. How did you overcome a defect like
on mine?
http://www.picturetrail.com/sfx/album/view/19919222
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Mr Whippy
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| posted on 23/4/09 at 01:21 PM |
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quote:
Originally posted by slimtater
quote:
Originally posted by UncleFista
I've had 2 pairs of these from lolocost.
"For the price" they're fine after some fettling, but, if you don't want to have to mess around, pay the extra from someone
else.
As for me, I'm happy with 'em, locost all the way
What kind of fettling? They are razor sharp along all the edges which needs smoothing and won't be a problem. How did you overcome a defect like
on mine?
you need a big course file or flapper wheel to sort it
Fame is when your old car is plastered all over the internet
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DRC INDY 7
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| posted on 23/4/09 at 04:06 PM |
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Dont get me started why people still buy stuff off them is amazing crap poor quality and not that cheap 
https://www.facebook.com/groups/462610273778799/
Puddle Dodgers Club
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Marcus
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| posted on 23/4/09 at 04:14 PM |
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Lol, i was about to mention lolocost, as that's where I got mine from 5 years ago. They looked identical to those!!
I got some sharp tin snips and took 5mm off that edge.
Now got a Caterham carbon fibre rear wing to butcher and make some proper carbon ones 
Marcus
Because kits are for girls!!
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UncleFista
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| posted on 23/4/09 at 04:18 PM |
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quote:
Originally posted by slimtater
What kind of fettling? They are razor sharp along all the edges which needs smoothing and won't be a problem. How did you overcome a defect like
on mine?
Just a trim with some snips, then smoothing the edges with a file, not rocket surgery
Tony Bond / UncleFista
Love is like a snowmobile, speeding across the frozen tundra.
Which suddenly flips, pinning you underneath.
At night the ice-weasels come...
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slimtater
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| posted on 23/4/09 at 04:35 PM |
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I must be getting both lazy and pedantic in my old age then!
I would rather the advert for them to have said "come with razor sharp edges which will need smoothing or hiding with sealant plus the precision
cut straight edge will need trimming off to get rid of the imperfections"
If I had known this, I would have just gone to the local steel supplier and bought a sheet of stainless to trim myself. My point is that I
didn't, I paid for a pair of stoneguards which I will now be returning.
http://www.picturetrail.com/sfx/album/view/19919222
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Humbug
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| posted on 23/4/09 at 05:26 PM |
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Personaly I would not be happy with that on my car. I would take the "no complaints from 5000 sales" with a pinch of salt, get a refund
and make your own from ali - not difficult and you can make them to exactly the size, shape and fit that you want.
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DIY Si
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| posted on 23/4/09 at 05:33 PM |
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If they've sold 5000 sets they should all have been laser or water cut. And as such, unless they were about a quid, there's no excuse for
that. I would send them back and look elsewhere for another set.
“Let your plans be dark and as impenetratable as night, and when you move, fall like a thunderbolt.”
Sun Tzu, The Art of War
My new blog: http://spritecave.blogspot.co.uk/
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martin1973
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| posted on 23/4/09 at 07:19 PM |
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mm i think it should be a dead giveaway when the dekivery driver ties up his horse and wears a stetson ???
but u can expect no more from GBS, robin hood, lolocost or whatever they are called this week.
martin
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cd.thomson
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| posted on 23/4/09 at 07:28 PM |
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quote:
Originally posted by martin1973
but u can expect no more from GBS, robin hood, lolocost or whatever they are called this week.
Is that robin hood as in the mansfield based kit car company? they that bad?
Craig
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Keith Weiland
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| posted on 23/4/09 at 07:31 PM |
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quote:
Originally posted by slimtater
Amazing that a company could be identified by its work?
I am not complaining about the customer service - albeit after waiting two weeks for an in stock product that was paid for instantly, even that
isn't 100%. Its just the hassle of packaging the item up and taking a trip to the post office etc to send them back.
Would I then go elsewhere and get the same poor quality? From the replies, probably not - thanks for the advice.
If the goods are not as advertised then it is up tot he company to make good which includes arranging and paying for return shipping.
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