scoop
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 posted on 19/1/06 at 03:23 PM |
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Who's got mine
GTS are telling me my bonnet and scuttle panel have gone to someone in Lanacshire, Scotland and they cant contact him to get them back. Its been a
month. If you didnt pay for them and you keep them thats theft. If you are on here sort it out please
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ned
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| posted on 19/1/06 at 03:38 PM |
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If you've paid for goods and not received them I'd suggest you take it up with Darren rather than venting your frustrations on the board -
if someone hasn't come clean in a month it seems they're unlikely to now!
Did you pay be credit card? if so you could do a chargeback by contacting your credit card company for goods not received.
It seems odd that after an administrative error the manufacturer/supplier is asking you to chase your own goods that have been misdelivered due to
their administrative error?!
Ned.
beware, I've got yellow skin
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shortie
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| posted on 19/1/06 at 03:39 PM |
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Oh no! surely it can't be another customer service issue with GTS!!! 
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zxrlocost
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| posted on 19/1/06 at 03:49 PM |
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this is great people like darren who seem to have no end of business yet give such a poor service but A load of people stick up for him even when hes
given them a bad service
where I used to work this one chap was an absolute wanka he looked like a girlie boy yet even the people he was rude to would fall over themselves to
help him
its a weird world
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shortie
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| posted on 19/1/06 at 03:56 PM |
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Quite franky it's GTS' problem not you the customer, if you paid for goods and didn't get them then they need to refund your money
or resend the goods. Like Ned said if you paid credit card get the credit card company to deal with it.
Why people still buy from GTS is beyond me given the number of complaints that are regularly posted on here.
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scoop
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| posted on 19/1/06 at 04:01 PM |
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Ned. Dont tell me what to do.
I paid Paypal straight off the web site. Big mistake.Have you tried to contact Darren!!
Shortie-dont go there mate.
ZXR-You are right.
Darren says he is sorting this out but i ordered them at the end of October for christ sake
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mookaloid
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| posted on 19/1/06 at 04:14 PM |
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quote:
Originally posted by scoop
Ned. Dont tell me what to do.
I think Ned was only trying to be helpful he was only offering friendly advice as far as I can see.
Good luck with your case!
Cheers
Mark
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shortie
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| posted on 19/1/06 at 04:16 PM |
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Seriously mate, you are not alone having issues with GTS, did Darren tell you the name of who he posted it to?
I think if I was you I would ring trading standards and tell them the issue, hopefully they should be able to help or at least advise you on how to
proceed.
If you ordered them in october then it is completely unacceptable for you to still be without the goods and he should refund the money.
I know he sells goods via Rally Design now so maybe you could ring them and see if they can get in contact with him or at least may be able to
help.
Good luck.
Rich.
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zilspeed
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| posted on 19/1/06 at 04:17 PM |
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There's always a possibility that whoever received these goods isn't actually a member of locostbuilders...
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ned
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| posted on 19/1/06 at 04:18 PM |
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Scoop,
My apologies if you took my suggestions the wrong way.
I have had dealings with Darren in the past and won't be buying from him again, lets leave it at that.
Ned.
beware, I've got yellow skin
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DarrenW
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| posted on 19/1/06 at 04:25 PM |
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Scoop with that kind of attitude im not surprised you are waiting.
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donut
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| posted on 19/1/06 at 04:27 PM |
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Ned, it should be scoop appologising to you! You are only trying to help!!
Scoop i know your cross but we are only trying to help if we can and having a go at Ned is out of order. One thing you can gain from this is the
knowledge that GTS are not worth bothering with.
[Edited on 19/1/06 by donut]
Andy
When I die, I want to go peacefully like my Grandfather did, in his sleep -- not screaming, like the passengers in his car.
http://www.flickr.com/photos/andywest1/
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MikeR
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| posted on 19/1/06 at 04:39 PM |
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I suspect scoop has just had enough. There are times when i'm at that stage and someone is telling me something i already know - but i'm
still trying cause i'm at my witts end and have tried everything else..... well lets just say occasionally i know how to suck eggs.
Good luck trying to sort it out.
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marktigere1
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| posted on 19/1/06 at 04:43 PM |
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Hi Scoop
So it seems you are at the bodywork stage.
Looked good when I saw it last year.
Good luck sorting the bodywork out.
Cheers
Mark
If a bolt is stuck force it.
If it breaks, it needed replacing anyway!!!
(My Dad 1991)
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flak monkey
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| posted on 19/1/06 at 04:57 PM |
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Oh dear... Darrens at it again... If only he could sort out his supply problems. His stuffs great quality, but it can be frustrating waiting for
stuff!
David
Sera
http://www.motosera.com
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scoop
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| posted on 19/1/06 at 05:19 PM |
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Ned. Didnt mean to snap.
I am at my witts end. Buying from Darren has put me back at least 5 months on my build. I havent received a single order without problems. I can only
think that it is the quality that takes me back to GTS 'cos i cant think of anything else
Mark mate. Yes have pushed on, come and see us again. How are you gettin on?
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ch1ll1
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| posted on 19/1/06 at 05:46 PM |
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think every body was only trying to help you out mate !
i ordered parts 2 weeks ago from a firm (told me in stock)
sent payment (c/card) then 2 days later when the should of arrived got an e-mail saying it going to be enf of feb early march !
if id of known that i would of got them from else where !
its there fault, they need to sort it out !
could alwasy go cold calling on them !
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nick205
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| posted on 19/1/06 at 05:51 PM |
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Scoop - When I have had problems like this (not with GTS, never used them myself) I usually find jumping in the car and turning up at peoples premises
to ask the question face to face gets things moving. By this I certainly don't mean any kind of threat or violence whatsoever (I don't
think I'd scare anybody anyway ) but speaking face to face often helps.
How far away are you from GTS, they're in Kent aren't they?
Cheers
Nick
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ecosse
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| posted on 19/1/06 at 06:35 PM |
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And I thought it was just me that was having problems with GTS
2 weeks now waiting (a minor wait by the looks of others problems) for a set of suspension brackets, no response via email, no one answering the
phones, no response to voicemail left!
I take it from reading this that this is fairly normal from behaviour from GTS?
Scoop: I'm in Lanarkshire, Scotland, but please be assured I have not received your panels, although if I do I will surely let you know.
Cheers
Alex
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caber
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| posted on 19/1/06 at 06:55 PM |
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Lanacshire Scotland? God knows where they are then! it could be Lanarkshire which is in Scotland or Lancashire which I believe is in a country
somewhere to the South of Scotland if that is what is on the package they are probably residing in some carriers warehouse!
Caber
trying to make light of a crappy situation!
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scoop
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| posted on 19/1/06 at 07:02 PM |
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Im at least 2 1/2 hours away or i would have been before now.
I like the sound of the financial penalty i think he would owe me money by now
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scoop
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| posted on 19/1/06 at 07:03 PM |
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Damn it i knew id spelt it wrong
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jonbeedle
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| posted on 19/1/06 at 09:24 PM |
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Waited two months for my GTS shocks!
[Edited on 19/1/06 by jonbeedle]
"Everyone is entitled to an opinion however stupid!"
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andyw7de
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| posted on 19/1/06 at 10:01 PM |
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Hi Guys,
Im feeling bad now, im in lanarkshire and ive got a my full W7DE kit !!!
took long enough though,
btw it doesnt fit too well
anyone else got fit problems
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Mark Allanson
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| posted on 19/1/06 at 10:05 PM |
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quote:
Originally posted by zilspeed
There's always a possibility that whoever received these goods isn't actually a member of locostbuilders...
There's always a possibility that whoever received these goods isn't actually anything other that a figment....
If you can keep you head, whilst all others around you are losing theirs, you are not fully aware of the situation
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