Board logo

Work pc problem - again
speedyxjs - 6/7/09 at 09:46 AM

After this thread, we are now using firefox and it is working fine except we now have the same problem when we open excel, it restarts. Done virus and spyware scan but hasnt helped.
Im now stuck for idea's


tegwin - 6/7/09 at 09:49 AM

Have you run all of the microsoft security updates and running the latest version of SP3?

Checked you have the latest version of .net framework?


speedyxjs - 6/7/09 at 09:54 AM

quote:

Have you run all of the microsoft security updates and running the latest version of SP3?



Yes

quote:

Checked you have the latest version of .net framework?



??? (im not to good with technical terms)


tegwin - 6/7/09 at 09:55 AM

http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en


britishtrident - 6/7/09 at 11:25 AM

Warning re Xp Service Pack 3

Windows XP SP3 has been a major source of problems especially on big brand computers.

SP3 was intended as a roll up of previous upates --- ie no advantage in installing SP3 over an updated SP2.

However the problem is SP3 also updates some processor specific files in windows owndirectories. On a windows installion installed from a Microsoft disc this works fine but the big brand computer manufacturers who use both AMD and Intel processor put both Intel and AMD processor specific files in the windows directories --- this confuses SP3 when it tries to install and you can end up with a partly or fully screwed up system.

For anyone who has already installed SP3 and everything works -- leave it be.

However if windows offers to install it automatically just say no -- and keep your Windows Xp installion up to date with seperate security updates.